Accessibility


Overview

We understand the importance of ensuring that our site is accessible to everyone.

We are committed to achieving a minimum of conformance level Double-A with the Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines and complying with the National Disability Authority IT Accessibility Guidelines in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

If you have a query, you can contact us on accessibility@hea.ie.

 

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines 2.2 level AA. The Web Content Accessibility Guidelines (WCAG 2.2) defines requirements for designers and developers to improve accessibility for people with disabilities.

Non-Accessible Content

The content listed below is non-accessible for the following reason(s):

  • PDF documents: We are aware that PDF documents on this website can have accessibility issues. We are working to reduce the number of PDF documents on the website and ensure that future PDF documents are natively accessible.
  • Heading Structure: Not all pages have a correct semantic heading structure.
  • Links: For some links throughout the site, the purpose of each link cannot be determined from the link text alone.

Please note this is not an exhaustive list.

Preparation of this accessibility statement

This statement was created by in December 2025.

The statement was last reviewed in December 2025.

Maintaining accessibility and managing feedback

We are committed to maintaining and monitoring the accessibility of this website. As part of this process, we welcome any comment, suggestions or details of problems encountered from users.

If you have a comments or complaint about the accessibility of this website, please email HEA Accessibility on: accessibility@hea.ie

If you wish to request particular content in an accessible format, please include the following details:

  • Your required format
  • The content you wish to receive (please include the url of the content)
  • Your name and email address

We will make all reasonable efforts to fulfil your request.

Enforcement procedure

If you have difficulty accessing information on this site or have suggestions as to how we could improve the accessibility of our site, please contact us.

The 2020 Regulations state that enforcement procedure is to be “used in the case of unsatisfactory responses to any notification or request sent in accordance with Article 7(4)(c) of the 2020 Regulations.

Section 38 of the Disability Act provides that  a person, or a specified person may make a complaint in writing to the head of a public body if that body is not following the law as outlined in sections 25, 26, 27, 28 or 29 of the Act.

If you are not happy with our response, you can make a complaint to the:

Office of the Ombudsman:

Workplace Relations Commission: